General questions
To our jude ladies, these are a couple of the most asked questions to be able to help you & please don’t hesitate to contact our team who will gladly assist you whenever possible.
Shipping usually takes 4-7 working days excluding weekends & official holidays.
Please contact us in case of changing your information or cancelling your order either on our email: [email protected] or on Instagram or Facebook.
Please provide us with your order number and a screenshot of your order confirmation on email to be able to assist you
We’re working on improving the delivery process and for the time being, the courier delegate will get in touch with you after the order is dispatched to deliver. Please note that you may be contacted from our shipping company that is called “Fwrun” & if you require any further assistance, don’t hesitate to contact us
Kindly clarify in the notes section of the checkout tab when ordering that it’s a gift & our team will do their best to add a card and dispatch the order in our Jude box if it’s in stock.
Please check out our Refund & exchange section and if you require further assistance, kindly contact us within the time frame specified.
Other questions
Hand-wash using cold water, and hang to dry. Iron on medium heat. Store with similar fabric in a ventilated area. Only use magnetic pins to prolong the product’s life.
We do have gift cards option on the website, kindly check out this tab for more information
Yes we do! We ship internationally, while checking out and picking the destination, the shipping fees will be mentioned and you will pay online. Kindly note that the shipping fees may vary if there are specific customs or tariffs of the country.
-You can find us on this website or on our social media platforms
Instagram : Jude.eg
Fb : Jude.egy
-You can also find most of our scarves at Fabric Tales Store located at 37 Shams AlDin AlZahaby, Heliopolis, Cairo.
-We also participate in many bazaars so stay tuned for any event announcements on our social media pages or sign up for our newsletter.
The shipping fees differ upon the location & during the checkout process, the total order price should include shipping fees.